01 February 2010
Research and a roundtable discussion conducted by Livebookings at the end of 2009, raised important questions about a series of issues affecting the restaurant industry; from the recession to tipping, booking online and dealing with online reviews.
"The research also looked at how we are booking meals out, with 16% of consumers preferring the convenience of the internet, compared to 45% who prefer to speak to someone over the phone. The implication is therefore that if your restaurant doesn't take online bookings you could be ignoring 16% of your potential customer base."
Read the highlights of the debate in February's Restaurant Magazine.
You can download the full report and findings on our Best Practice pages.
5th Floor, Elizabeth House
39 York Road
London SE1 7NQ
T +44 (0)20 7199 4300
F +44 (0)20 7199 4301
© 2010 Livebookings Ltd - Registered in England & Wales - Registration No. 04494036 - Registered Office: Elizabeth House 39 York Road London SE1 7NQ